FAQ

Here are some common questions we hear at Dish Catering.

Our friendly team is here to guide you through the process and is happy to answer any questions along the way. If there is something we have not covered here please don’t hesitate to contact us.

We provide our catering services Brisbane! We do cater outside this area, though, so simply let us know where your event is being held & we can tell you if it’s an area we can service.

Yes we can! In addition to what we can prepare at our kitchen, we also have a mobile kitchen which allows us to cook some of your food right on-site. Please let us know where your event is being held when you give us your event details so we can address the logistics and any possible issues.

Absolutely! We will work with you to create the catering menu that suits you best. You can mix dishes from different menu packages, choose action stations, opt to select hors d’oeuvres only – basically you can pretty much create any assortment of items you’d like for your menu.

Yes. For weddings we require an initial 10% non-refundable deposit at contract signing, 40% no later than 45 days prior to your event date & the final contract balance is due 7 days prior to your event. For all other events, we require a 50% deposit to hold your date & the remaining balance is due no later than 7 days prior to your event.

We will send through an invoice with our bank details and date that payment should be made.

We require your final guest count at least 7 days prior to your event so we can prepare accordingly.

Menus must be finalized no less than 14 days prior to your event so we can prepare accordingly.

If you know your event date, we always recommend you book to save your date as soon as possible. Particular months fill up quickly, & weekend days any time of year are especially likely to fill up. Once you have signed your contract & paid your initial deposit, your date is locked in & on our calendar.

We strive to cater any event, 365 days of the year. There may be exceptions such as the size of the event (under 50 guests), its location, or if the date is already fully-booked.

We generally do not book events of less than 50 people, but we often make exceptions & try to cater to everyone. When you complete our online inquiry form, please note the number of guests you anticipate & we will let you know if we can accommodate your event.

If you cancel your event, your deposit(s) will be applied toward the cost of any new event contracted with Dish Catering within 90 days of your cancellation. Cancellations must be made no later than 30 calendar days prior to your event for this policy to be valid. Any deposits made are non-refundable if your event cancellation is made less than 29 days prior to your event.

Hours of food service vary depending on the menu & event. Your Dish Catering sales manager will discuss with you the service hours of your specific event during your consultation.

Absolutely! We have our preferred event theming company Allison @ Print Candy who will create a stunning space or table theming to your event. We also have preferred hire equipment suppliers.

We can organise bar staff through our external employment agency supplier.

Yes. Our staff maintains all food stations throughout the event to ensure cleanliness & will bus tables during the event. Our staff is also responsible for cleaning their prep & kitchen area, removing trash, and general cleaning associated with the catering.

Yes, we have all licenses, permits & insurances that are required to prepare & serve food. We can provide you &/or your event space or company with a copy of these if they are not already on file.

Our servers, wear black pants, White, long sleeve, button-down collared shirts, a black tie, black belt & black non-slip shoes. Our Chefs & culinary staff wear white Dish Catering-embroidered chef jackets. The jackets may be long or short sleeve, depending on whether they are cooking inside or outside & the season.

Yes we do. All dietary requirements are listed on our menus.

No, cake cutting is included in all of our wedding packages & wedding catering quotes.

Check with your consultant. Most fees for Saturday events do not attract a surcharge. Delivery fees are quoted per job, so ask your Event Manager. If your function falls on a Sunday, Public Holiday or other special calendar days like Cup eve or New Year’s Eve, surcharges may apply.

Our staff will turn up at your event 2 hours before the food is due to be served. They will then set up and begin serving food at the agreed time. Your food will be spread out over the course of the function, cooked fresh just before it is served so that it’s hot and delicious. Our professional staff will circulate around your guests with platters, sauces and napkins, explaining what each platter is and ensuring every guest gets to try each item.